Interpersonal Skills

Active Listening

December 07, 2017
Listening is a core interpersonal communication skill and a frequent activity across an array of communications in personal and professional settings.

Conflict Management

December 07, 2017
Build skills to constructively address conflicts between individuals and within organizations.

Giving, Receiving and Effectively Using Feedback

December 07, 2017
According to interpersonal communication models, feedback consists of ongoing, interactive communication responses in personal exchanges which can be intentional or unintentional.

Collaborative Decision-making

December 07, 2017
The goals of this module are to equip faculty with an understanding of the benefits and pitfalls of collaborative decision-making, along with skills to guide the process in an effective and transparent way to achieve positive results.

Emotional Intelligence

December 07, 2017
Define and describe the components of emotional intelligence (EI).